How to Make Tuition Payments

Making a Tuition Payment*

  • Your invoice will be posted on ACORN in mid-July and will show a breakdown of the balance you owe. Select Finances and then View Invoice.
  • You will need your account number displayed on the top right-hand corner of your ACORN invoice. Your account number consists of the first five characters of your surname (in capital letters) and 10 numbers which is your student number with leading zeroes unless it begins with “1”. Make sure you distinguish between the letter ‘O’ and the number ‘zero’.

 

Miss Isabel Robinson                            ROSI Account : ROBIN1000942843

717 Bay St, Suite 2045                          Student      : 1000942843

Toronto ON  M5G 2J9                             Timestamp    : 02/06/2020 09:20:51

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  • In the example above, the account number is ROBIN1000942843 (first five characters of the surname ROBINSON + student number 1000942843)
  • Select the payment method you prefer and follow the instructions.

Within Canada

Online Banking Payment from a Canadian Bank Account Log onto the online banking service or call your financial institution’s telephone service and provide them with your account number displayed on the top right-hand corner of your ACORN invoice and the payee name ‘ University of Toronto’. It will take 3-5 business days for the payment from a major Canadian financial institution to be recorded in your ACORN account, however the transfer from a Canadian credit union could take longer. If you check your ACORN account and do not see the payment listed on the Payments Report under the Financial Account tab, check again in a few days. There are daily updates from the bank to the University.
In Person at Your Bank If you have a Canadian bank account, you may make a payment at the teller with a copy of your ACORN invoice.  Your account number & student number printed on the top right-hand corner of your ACORN invoice are needed to ensure the payment is transferred to your ACORN account. It will take 3-5 business days for the payment from a major Canadian financial institution to be recorded in your ACORN account, however the transfer from a Canadian credit union could take longer. If you check your ACORN account and do not see the payment listed on the Payments Report under the Financial Account tab, check again in a few days. There are daily updates from the bank to the University.
Credit Card Payments on ACORN The University of Toronto has partnered with Moneris (service provider) to provide students with an online non-refundable credit card fee payment option.  The Mastercard and Visa Canadian Dollar fee payment service is only available on ACORN and includes a separate and non-refundable convenience fee collected directly by Moneris. The credit card convenience fee is the non-refundable cost of making an online credit card fee payment.  This fee is billed at a rate of 2.25% of the fee payment amount and is paid directly to the service provider, Moneris, and not to the University of Toronto.  The convenience fee will be displayed as a separate charge on the online credit card payment receipt, and the card holder’s credit card statement.  The credit card statement description will be displayed as “STUD ACCTS – CONVENIENCE FEE”. Read other important information about credit card payments on the Student Accounts website.

You will need the following information to complete your online credit card payment transaction:

  • Mastercard or Visa card name and number, expiry date, and three digit security code on the back of the card
  • Cardholder billing address postal or zip code.

Step 1: Login at acorn.utoronto.ca with your UTORid/Joinid and password.

  • Select “Make a Payment” and then Select “Make a Payment by Credit Card”.
  • Read the information at the top of the Credit Card Payment form to ensure that this is the optimal payment option for you.

Step 2: Record the billing information

The “Email receipt to” field will be pre-populated by your utoronto.ca email address if it has been recorded on ACORN.  Otherwise you can record the email address of the credit card payment receipt recipient.

Step 3: Record the “Payment Amount (CAD)” and check the convenience fee amount.

Record the “Payment Amount (CAD)” and check the convenience fee that has been calculated for you. You can pay the ‘Maximum Payment’ amount or less.  The Maximum Payment is the total amount owed but may not be the amount owed for the purposes of registration, or post-registration fee payment deadlines.

View Payment & Service Charge Billing Deadlines.

  • If you decide that you prefer to make a fee payment without a convenience fee, you can back out of the transaction and make a payment by one of the other fee payment options.
  • If you are paying with a non-Canadian dollar denominated credit card, it is strongly recommended that the WU GlobalPay for Students payment option is used as this payment option offers competitive exchange rates with NO transaction fees. For more information on this payment option, view Making A Fee Payment Outside Canada

Step 4:  Read and check the disclaimer and click on “Make a Payment” button.

This will transfer you to the Moneris Online Credit Card Payment page.

Step 5:  Record “Cardholder Details”

  1. The convenience fee will be displayed again. If you do not wish to pay this fee, then you can back out of this screen and make your payment by one of the other fee payment options (see link in #5)
  2. Click “Process Transaction” to charge your credit card.
  3. A “successful” or “declined” email notification will be sent to the address recorded in the “Email receipt to” field.
  4. You will be redirected to the ACORN Payment History screen.

Step 6:  Check ACORN Payment History screen.

The ACORN Payment History screen displays both declined and successful credit card fee payments.

  1. Declined credit card transactions are listed on the bottom of the screen. Click on “Credit Card Declined” to view your online transaction receipt.  This may help you to see why the payment was declined and if not, contact your credit card company.
  2. Your successful credit card transaction will be immediately listed at the top of the screen and described as “Credit Card Payment-Awaiting Final Confirmation” and the “Invoice Session” will be TBA.

Click on “Credit Card Payment-Awaiting Final Confirmation” to view your online successful transaction receipt.

Step 7:  Check Credit Card Payment Email Message(s).

The receipt recipient will receive email notification(s):

  1. a)    If successful transaction, Moneris will send a Transaction Receipt message from STUD ACCTS CC PYMT-UOT TORONTO, and ACORN will send a U of T Credit Card Fee Payment Order Confirmation message from ACORN Help.
  2. b)    If declined transaction, Moneris will send a Transaction Receipt message from STUD ACCTS CC PYMT-UOT TORONTO.

Step 8: Login to ACORN in 2-3 business days.

Confirm that the “Credit Card Payment-Awaiting Final Confirmation” transaction on the “Payment History” screen has been replaced by a “Payment-ACORN Credit Card” transaction and the “Invoice Session” field displays the appropriate session value. This indicates that the credit card payment has been confirmed and recorded in your ACORN account.
HigherEd Points  Your family and friends can convert Aeroplan Miles and TD Travel Rewards Program points into $250 worth of credits towards your fees.The HigherEdPoints member will get a confirmation email once the transfer from HigherEdPoints to the University of Toronto is initiated (this may take up to 72 hours). It will then take 3-5 additional business days for the payment from HigherEdPoints to be transferred to the University of Toronto and recorded in your ACORN account. Visit for information about how to join, redeem loyalty points, and transfer the credits to the University of Toronto.  

International Payment Options

Western Union GlobalPay The University of Toronto has authorized Western Union Business Solutions to process incoming international student tuition and residence fee payments for the University of Toronto via WU GlobalPay for Students service. The University does not accept wire transfer payments. You pay the Canadian dollar fee payment in the currency of choice online or at a local bank at a competitive exchange rate and with NO transaction charges from WU GlobalPay or the University of Toronto. Payment options include Alipay, iDeal, NetBanking, POLIpayments, SOFORT, Tenpay, and Trustly. Read more information about international payment options on the Student Accounts website.

How it Works

Your local bank or online payment partner will transfer your local currency fee payment to Western Union, and Western Union will convert your fee payment into Canadian dollars and direct the payment to the University of Toronto. The payment will be converted by WU at the rate the student has locked-in and is guaranteed for 72 hours. The payment will then be delivered directly to the University of Toronto with student identification information within 2-3 business days. This is not a payment through Western Union Agent locations (except in the case of some payments from India). You are paying into a Western Union bank account, and then Western Union will deposit the payment in Canadian dollars into the University of Toronto bank account.

If your educational bank loan must be deposited directly into the University of Toronto’s bank account, the WU Global Pay for Students service will process your payment and deposit directly into the University of Toronto bank account. If your bank requires further assurance of this, you can email info.studentaccount@utoronto.ca to request a letter that confirms the process (please record ‘Educational Loan Payment Option’ in email subject line). Click on WU Global pay, then you will be transferred to a secure website and follow the instructions on how to complete the payment to a local banking institution in your currency of choice.

After Making a Payment

  1. Keep a receipt or proof of payment until it is credited to your ACORN account. Screenshots are acceptable if you made a payment online.
  2. Please allow 3-5 business days for your payment to process, and up to 14 business days for payments made outside of Canada.
  3. Check your ACORN account to ensure your payment has been credited. You will also see that your registration status is “registered” instead of “invited”. 

Helpful Links

*In the event of a discrepancy between what is posted here and what is posted on Student Accounts, please defer to Student Accounts.